CONCORD Center for Mediation
Dialogue. Understanding. Resolution. — Restoring relationships and transforming conflicts into opportunities across India.
About CONCORD Center for Mediation (under the aegis of the CONCORD Trust)
Conflicts and disputes are often temporary. Though disagreements may continue for years, the urge to seek resolution and move forward is a natural human instinct. We believe every person possesses an inner perception that helps them understand what has happened and chart their own meaningful way forward.
CONCORD was established as a consensus-maker for society in the year 2019 as the first mediation service provider in North East region of India — providing an effective method of alternative dispute resolution. Our philosophy is grounded in the principle that every effort toward an amicable resolution deserves skilled, neutral, and fee-free initial assistance.
We operate under the framework of the Mediation Act, 2023, offering mediation services in both in-person(offline) and secure online modes, ensuring that every settlement reached through our centre carries full legal validity and enforceability.
Our Mission
To inculcate awareness in areas of conflict resolution and to facilitate mutual understanding and social cohesion — making amicable settlement accessible, dignified, and effective for every individual and organisation.
Our Vision
The most trusted Mediation Service Provider recognised for unwavering neutrality, reliability, and professional excellence.
Our Core Values
Neutrality
Our mediators maintain absolute impartiality, ensuring both parties receive equal attention and consideration.
Confidentiality
Every aspect of the mediation process is protected by privilege and strict confidentiality obligations.
Empathy
We recognise that disputes affect people's lives and approach every case with sensitivity and respect.
Excellence
Our mediators undergo continuous professional development and adhere to the highest ethical standards.
Our Services
CONCORD provides expert mediation across a broad range of civil, commercial, and institutional disputes.
Family & Personal Disputes
Personal Relationship Conflicts , inheritance of property , etc.
Property, Real Estate & Developer Disputes
Real estate conflicts, landlord-tenant disputes, co-ownership, possession delays, developer-buyer agreement breaches, and related property matters.
Employment & Service Matters
Workplace grievances, service disputes, employment-related conflicts, HR matters, and inter-personal disputes
Industrial & Labour Disputes
Labour-management conflicts, collective bargaining, and industrial relations matters.
Consumer Rights Issues
Consumer grievances, product disputes, and service-related complaints.
Commercial, Contractual & Vendor Disputes
Business-to-business conflicts, contract breaches, vendor disagreements, supply chain conflicts, and contractor-client disputes.
Right of Ways (ROW) & Project Affected Issues
The Members of the Council had the distinctive experience of dealing with projects associated problems , land disputes as well as ROW issues involving land affected people resolving issues of concern amicably.
Conciliation & Arbitration
Complementary conciliation and arbitration support for civil and commercial matters.
Estate Planning & Management
Disputes arising from estate succession, inheritance, and asset management.
Meet the CONCORD Team
Get to know our people behind CONCORD
Mediation vs. Litigation
A clear comparison of why mediation is the smarter choice for most civil and commercial disputes.
Ready to Explore Mediation?
Speak with our team to find out if mediation is right for your dispute.