The Mediation Process
A structured, impartial process designed to guide disputing parties toward a mutually acceptable resolution.
From First Contact to Final Settlement
Request Mediation
Submit a mediation request through our website, email, or phone. Describe the nature of your dispute, the parties involved, and the resolution you are seeking. Our intake team will assess suitability within 24 hours.
What happens:
- ✓Complete the online request form
- ✓Provide details of both parties
- ✓Describe the dispute and desired outcome
- ✓Attach any relevant documents (optional)
Initial Screening
Our team conducts an initial assessment to determine whether the dispute is suitable for mediation. We may conduct separate, confidential conversations with each party to understand their perspective.
What happens:
- ✓Confidential initial consultations
- ✓Assessment of dispute suitability
- ✓Explanation of mediation process
- ✓Answer questions from both parties
Agreement to Mediate
If both parties agree to proceed, they sign a formal Mediation Agreement. This document confirms voluntary participation, confidentiality obligations, and the mediator's appointment.
What happens:
- ✓Both parties sign the Mediation Agreement
- ✓Mediator is selected (mutually or by Centre)
- ✓Session dates and venue are confirmed
- ✓Mediation fees are agreed and paid
Mediation Sessions
The mediator facilitates structured dialogue between the parties. Sessions may involve joint meetings and private caucuses. The mediator helps each party understand the other's position and explore creative solutions.
What happens:
- ✓Joint opening sessions
- ✓Private caucuses with each party
- ✓Interest-based negotiation
- ✓Exploration of settlement options
Reframing Phase
The mediator encourages each party to consider possible outcomes, risks, and implications — helping them weigh the pros and cons of settlement against the cost and uncertainty of continued dispute.
What happens:
- ✓Mediator presents realistic outcome scenarios
- ✓Parties assess risks of non-settlement
- ✓Implications of each option are explored
- ✓Parties weigh pros and cons independently
Settlement Agreement
When agreement is reached, the mediator helps draft a Settlement Agreement. This document is signed by all parties and, under the Mediation Act, 2023, is legally binding and enforceable as a decree.
What happens:
- ✓Mediator drafts settlement terms
- ✓Parties review and sign the agreement
- ✓Legally binding under Mediation Act, 2023
- ✓Enforceable as a court decree
Why Mediation Works
Confidential
Everything said in mediation stays in mediation. Legally protected by privilege.
Fast Resolution
Most disputes are resolved within 2–8 weeks of initiating the process.
Cost-Effective
Significantly cheaper than court proceedings or arbitration.
Legally Binding
Settlement agreements are enforceable as court decrees under Indian law.
Preserves Relationships
Non-adversarial approach maintains business and personal relationships.
Flexible
Sessions can be conducted in-person or online, in any language.
Mediation in India — Key Legal Points
Is mediation legally binding in India?
Yes. Under the Mediation Act, 2023, settlement agreements reached through mediation are final, binding, and enforceable as decrees of a civil court.
What is the time limit for mediation?
Mediation must be completed within 120 days, extendable by 60 days with consent of parties.This ensures a fast and efficient resolution process.
What happens if mediation fails?
If mediation does not result in a settlement, parties retain the full right to pursue litigation or arbitration. Nothing disclosed in mediation can be used against either party in court.
Who can be a mediator under the Mediation Act?
Any person (even of any nationality) can be appointed as a mediator if agreed by parties. Usually, mediators are registered with the Mediation Council, or empanelled with courts, legal authorities, or mediation service providers.
Is pre-litigation mediation mandatory?
For certain commercial disputes, the Commercial Courts Act, 2015 (as amended) requires parties to attempt pre-institution mediation before filing a suit.
Ready to Begin the Mediation Process?
Submit your request today and our team will guide you through every step.